Who We Are
ABC Plumbing, Sewer, Heating, Cooling and Electric is a family owned and operated residential service provider that has been serving residents of the Chicagoland area for over 65 years. In fact, 3 generations of family members are still active in the day-to-day operations, showing their continued commitment to see the business succeed.
From the humble beginnings of a one-man Water Cooler sales and repair business in the city of Chicago, to what is now an organization with 70+ trucks, over 120 employees and four divisions serving the Chicagoland area, ABC has a tremendous story to tell.
At the core of our business there is a simple premise that dates all the way
back to our beginnings: take care of our customers. We understand the numerous choices people have when it comes to having service done at their home, which is why we focus our efforts on providing exceptional customer service on each and every call, and back that up with a 100% Customer Satisfaction Guarantee.
Another one of our core components is training, which is why we provide weekly, monthly and annual training for our employees. We want them to be at the forefront of the industry, ready to help homeowners in the best possible way, and to do so we need to support them by providing avenues to learn and grow from on a regular basis. We encourage our team members to always be reaching higher, learning more, and living up to their potential.
Lastly, we are a company that cares. We care about our customers, our employees and our communities. Every decision that is made is done so with the thought “How will this impact our customers?” and examined before ideas are implemented. When you work for ABC, you’ll quickly find you’re not just a numbered employee, but rather someone with a voice that is always provided an opportunity to be heard. We are a company that celebrates successes, providing growth opportunities at every level. We are a company that gives back to the communities we serve, using time, talent and financial donations. We are a family, and We are ABC.